Last Mile Worker

I believe, for many organizations, that their digital world is flat. Satisfied with their transfer of Email and file workloads to the cloud. Our Platform Value Predictor (PVP) allows individuals and organizations an opportunity to understand the level at which they are extracting value from their cloud platform investments. This predictor focuses on modern workplace habits and provides the greatest perspective when completed by all members of your organization, regardless of role, from the office to the field and everywhere between.  Access the survey:      http://bit.ly/PVPSurvey    After you have answered this brief series of questions you will have seen your results and may compare them to the "norm" by following the link at the top of the results page ( http://bit.ly/PVPResults ).  If you would like to have a PVP configured for your organization, please don't hesitate to reach out, the results will astonish you. ...

originally published ARP2008 and still relevant 11 years later! It is hard to believe that this year I will be celebrating my 20th year working in an office environment. As many know from reading this blog I started as a field service technician, a position which is still dear to my heart. I have been carrying the same flag for many years, that flag is focused on creating a culture which shares and learns from one another. Facilitating a culture which is continuously evolving as it has matured to a point where the organization is self perpetuating success and opportunity for its members. The vehicle used to drive towards this perfect culture has always been collaboration.  [Collaboration: the act of working together with one of more people in order to achieve something]. At the root of my disdain for e-mail is the fundamental realization that e-mail is functionally opposite of collaboration.  [E-mail: computer to computer communication ...

As the steam from Avid Andy's coffee fogged his glasses on this crisp January morning, he reflected on last year and thought enthusiastically about the year ahead.   Sometimes the noise of business is deafening, we rarely take the time to contemplate our moves, instead are often thrown one direction or another.   Hey, face it, if you are reading posts to gain perspective you fall in the group of folks who pride themselves as obsequious hoop-jumpers.   We live to help others and expect that all of those around us feel the same way.   I just love Influential Irene.   Okay, it is out in the open, she is an inspiration for me and so many others.   Irene reminds folks every year, without fail, these three statements which she fondly refers to as "the punchline" (although this is no joke).   Businesses, of any size, will be successful if they remember that it is people that make a company.   Put this advice into practice, today: Sincerity |...

A quick allegory regarding digital transformation.   You have a thriving delivery business based in Rome, 345 AD.   Imagine that you are the first company to introduce, what will become Amazon delivery centuries from now, a package service.   Your route is a bit treacherous, filled with small rises and many rocks.   As he wipes the sweat from his brow, a glance to the right reveals the perfect route, straight, flat and rock free.   Each day, as you push and pull, you dream about one day figuring out how to cut through the thick vegetation and open a faster and more efficient path.   One afternoon, while eating lunch on the side of the road, your buddy Flavius sits down to visit with you awhile.   Quintus, my friend, you have to check out my new set of wheels.   Flavius continues; "my cousin returned from his long journey, back from Mesopotamia, where he found these round wheels".   Standing in complete shock, Quintus could not...

Ingenious Igor seemed to be perplexed when Avid Andy asked, "Igor how would you describe Innovation".   Andy, started Igor in a crackling voice, Innovation is anything where the output causes a shift in direction.   You see Andy, many assume that change and innovation are synonyms, that is not the case.   Instead, continued Igor, Innovation is the whole package; creative and often disruptive design, deliberate deployment, and absolute adoption.   After a pregnant pause Igor blurted out, Innovation is a tall order and success is only realized after the "I believe button" changes to an "I can't live without" admission by naysayers and supporters alike.   Depending upon the directional impact and breadth of the innovation, the transformation could take weeks, months, or years. Inspiring innovation across the organization is different for everyone; however, a few thoughts may help get you started: Undisputable destination | no su...

Respected Ron was starting his work day from the home office.   Making himself comfortable behind his beautiful mahogany desk, Ron settled into that oversized leather chair while contemplating which task he would jump into first.   He decided to start with taking a look at a handful of contracts awaiting his input.   Suddenly, that all too familiar feeling washed over Ron and he began to fidget in his chair, internally Ron was torn on how he should share his perspectives.   It seemed that he had so many things to consider in this digital age, Ron reminisces for a brief moment on how much simpler business seemed when folks met face to face.   However, at the current pace, there is simply not enough time in the day.   Given the single dimension of computer-based communication, Ron had to consider his approach, here are some of his thoughts: create a dependency | of course, I will spin a web that nobody can escape.   Darn, just then R...

Those millennial's just don't give a crap, blurted out old-timer Ollie during our weekly office meeting. Not sure I agree with you, replied tenacious Tahoe (yes that is his name). People in the meeting were surprised as Tahoe seemed to pretty much keep to himself yet that day, dressed in his khaki shorts, T-shirt and his hair in a man bun, Tahoe felt compelled to speak out. Aren't you the one Ollie that shared with me those days when people would "pencil whip" reports while sitting in their trucks? Could it be that this issue of just simply "checking the box" is not generational but instead evidence of a declining culture within our country? You could feel the mood in the room had escalated to a point that influential Irene felt that she had to stand up and say, "okay folks let's break this down". Individuals who feel that their only responsibility is to check that box could be the result of several issues. Certainly laziness does...