Skip to main content

Single Point of Entry

Cloud platforms, with all of their interconnected tools and functions, are perceived by some as overwhelming.  Sure change is hard, yet it meets considerable resistance when the worker must deal with too many factors, such as:
  • their anxiety related to computing
  • having too many choices
Both of these, along with many others not mentioned, make it too easy to revert back to comfortable habits.  This is the reason that so many organizations stop at email and file management on their transformation journey.  One solution to be considered is allowing the workers to get comfortable with a single point of entry (SPoE).  That is a single application that can serve as the launching pad for all digital tools.  
A well executed SPoE provides value for the office and remote workers alike.  Imagine that you had just one business application, a single place that you would travel to and jump in to meaningful digital tools.  Sound familiar?  Sure, for those of you using stationary computers this is exactly the same as your desktop filled with shortcuts.  The only difference is that you have a modern application capable of seamlessly spanning across devices, operating systems, and connection types.
Value
  • increased immediate and sustained adoption rates leading to higher productivity as a result of the solutions deployed
  • single vehicle for synchronous and asynchronous communications driving higher margins as a result of increased awareness
  • faster on-boarding of employees or team members to new teams getting folks up to speed faster resulting in less re-work due to lack of understanding
Typical use
  • simplify deployment of cloud tools
  • deployments requiring single applications for user base
  • high velocity change organizations interested in a consistent vehicle to introduce new items to a broad community of practitioners

Comments

Popular posts from this blog

Speaking AI (artifical intelligence)

You're talking but I can't hear you.   Everyone can certainly understand this condition; the "Peanuts" parents who sounded exactly like your own, your significant other while you watch your favorite game on TV, or most importantly a work colleague or partner which you are attempting to communicate a thought or vision.   All of these, and many other examples, have plagued our organizations long past the childhood game of telephone (passing your words to another, and on to another, etc.).   So what?   What has changed?   Besides the velocity of products hitting the market, the requirements that we have for our business now needs to be interpreted by data scientists, yet another abstraction layer from the field conditions.   Think about this example; TODAY :   we often think in binary terms, if "x" happens do "y" …   take a sales person seeking potential leads by searching a system for the last time we made contact TOMMOR...

months to aquire, moments to lose

It is just hard to imagine that one of the most common reasons maintenance contracts are lost is because people don't show up and don't pay attention to the details.   In many cases maintenance is an investment to keep the life of your asset running for a protracted period of time. However the length on many maintenance contracts is not even close to the life expectancy of that equipment, so if you don't really have any idea what maintenance is being performed then how do you really know if it's being done to your specification? Thus, it really boils down to business elements, assuming that you are actually performing the work, our focus needs to be on how you are differentiated. Let's take a look at a couple of the most common business-related reasons why people lose maintenance contracts. Not showing up ; managing contracts can be complicated between the sites, number of assets, and the frequencies at which items need to be maintained, can a...

is seeing comprehending?

Oh yeah, visual inspections are why God gave us eyes.   There is not a single machine learning, IoT, computerized environment that can match the skills a human's brain can assess and deliver based on visual feedback. The trick is making sure that the person connected to those eyeballs actually knows what they are looking for!   Face it, aren't the best workers those that can recognize an issue long before it becomes a problem? So instead, is the challenge really not that they can visually see, but instead that they can comprehend and correlate potential challenges? While we have many different definitions for "wisdom" in context of this topic, I think about it as those individuals which have had the most experience, both good and bad. Coincidentally I am a firm believer that the best service people are those that make the most frequent mistakes. When I was in the field I had lots of experience screwing things up. The difference is that I would always check and tri...