Skip to main content

Is Innovation Impossible?


Ingenious Igor seemed to be perplexed when Avid Andy asked, "Igor how would you describe Innovation".  Andy, started Igor in a crackling voice, Innovation is anything where the output causes a shift in direction.  You see Andy, many assume that change and innovation are synonyms, that is not the case.  Instead, continued Igor, Innovation is the whole package; creative and often disruptive design, deliberate deployment, and absolute adoption.  After a pregnant pause Igor blurted out, Innovation is a tall order and success is only realized after the "I believe button" changes to an "I can't live without" admission by naysayers and supporters alike.  Depending upon the directional impact and breadth of the innovation, the transformation could take weeks, months, or years.



Inspiring innovation across the organization is different for everyone; however, a few thoughts may help get you started:



  • Undisputable destination | no surprise for anyone reading my past posts, you absolutely must answer the question of why.  So many times we focus on what and even how, with innovation these focal points will generally over complicate the objective.  Speaking from personal experience, on more than one occasion, starting a journey without a crystal clear destination will find you wandering aimlessly, burning resources, credibility and support.  Spend time understanding the importance of your innovation for the practitioner and the business.
  • Reserved socialization | timing is EVERYTHING.  A very delicate balance happens early on in the idea gestation phase.  If you are introducing a concept which is highly disruptive or WAY outside of the box, the release of information to others outside of the core team will need to be strategic.  Be careful as you need to get far enough for others to see your vision; however, not so far that others do not feel part of the solution.  Be sincere, you must believe if you expect others to get on board, trust and passion are essential.
  • Top down, bottom up |  this is very hard to answer as it depends on the leadership, their style, operating locations, past performance.  Innovation has never occurred, or a misunderstanding that the last Accounting upgrade was innovative,  absolutely top down.  Ideation meetings, free flowing and sharing of ideas, bottoms up is effective (as these types of organizations are generally flat).  My experience has shown that a good mix of top down and bottom up is the best approach.



As with many things in business, an Innovation leader must have a solid IQ and a strong EQ (emotional quotient).  I would add, in the era of digital transformation, that your DQ (digital quotient), that's right I just made the last one up, must be accomplished.  Igor slapped Andy on the shoulder and said, after work let's discuss this more over a few shots of Vodka.

Comments

Popular posts from this blog

Is custom software in 2019 spelled EGO?

I still struggle , as do many, with the rationalization between building software and buying software. Microsoft Excel , likely one of the most widely recognized packaged software applications, was released over 30 years ago . My guess is not many people would consider building a custom piece of software which performs math and other worksheet related tasks. While this is an obvious example, it highlights an important factor for many in deciding between custom and configurable software solutions . Fact is, everybody understands how Microsoft Excel works. Let's mix it up a bit and add the opinions that you have regarding what makes your approach to business so special.   The things that you do, in an industry, which are totally unique to your competitors.   This is where it gets a bit murky, we must tease out the transactional components from the value add aspects of software.   For instance, you use a staffing system to help find, manage, and retain internal and external

entusiastic about preventative maintenance

Why do I really care if my field technicians are enthusiastic or not? When you look at a person's work output, as directly related to workforce sciences, you come up with three primary ingredients required to achieve your desired results.   These ingredients are; attitudes, attributes, and capabilities and when mixed properly with enabling tools can yield unbelievable outputs. So what does any of this have to do with routine maintenance? If your maintenance routines actually become way too routine then pretty soon performance will be replaced with complacency. In order to keep any piece of equipment running as trouble-free as possible the maintenance performed, and the thoroughness of the inspection and tasks at hand, have a direct impact on the asset's life expectancy.   There are some strategies that help service organizations keep the enthusiasm at all-time highs. Switch techs from time to time :   One of the best ways to ensure maintenance is being performed prope

no one told you when to run

From the clients perspective, what is the perfect service call? "To interpret my field conditions and apply a solution which resolves the issue immediately and ensures trouble-free long-term operation. Delivered by a professional, courteous, empathetic, appropriately skilled, years of experience, materials required for repair, a good listener, and one that treats me as if I am their only customer; amen"! As you might expect the perfect service call is really a blend of attitudes, attributes, and capabilities. The trick is, while we all may agree that these aspects make the perfect service call, endeavoring to achieve these results is becoming increasingly more difficult. Our customers, with their visibility and awareness of our activities, raise the bar regarding the level of service that we need to provide. Let's unpack a few of these elements: Appropriately skilled :   haven't we all had this discussion in the past?   My workers are all